SO CONNECT

HOT-SPOT / WiFi solution, with Customer Engagement and Review Management Capabilities

solutions TO THE CHALLENGES

Manage your WiFi access, update all your online listings, update and manage your business information, improve search ranking, and engage with your customers

HOT-SPOT / Wifi managment

Regardless of the size of your venue, you can make it easy for your guests to connect to your WiFi via Social Media, email address, or token. They get access to the internet, and you know more about them.

reputation 
management

Set up an automated email to both first-time and returning visitors and ask them to leave a review or collect direct feedback. We collect all your reviews from different sites and categorize them by negative, positive, unanswered, and by topic.

guest 
marketing

Inform your guests of your promotions when they get connected to the internet via your WiFi. Promote your other brands. And, run your marketing campaign on-site and offsite.

local
listing

Make it easy for potential customers to find your business by being present in all different ways that they look for you - search engines, social networks, and direction apps.

SOME OF THE FEATURES

REQUEST REVIEWS
FROM YOUR GUESTS

  • 80% of guests read online reviews to determine the quality of a local venue.
  • Encourage your guests to write reviews about their experience and share what makes them come back every time.
  • Many reviews is better than few reviews
    Good reviews weigh heavier than bad reviews
    Recent reviews count more than old reviews 

BUILD THE GUESTS DATABASE
VIA WIFI CONNECTION

  • Offer a seamless guest WiFi login experience for your guests. We give you the opportunity to collect contact details and get in touch. 
  • Branded Login experience
    Social and email login
    Collect guest data during the login process
    Landing page redirect to a website of choice 

HAVE AN EYE
ON YOUR COMPETITOR PERFORMANCE

  • Select your top 3 competitors to have an eye on them in TripAdvisor
  • Review their rankings in TripAdvisor, Yelp, Foursquare, Facebook, and Google
  • Compare and visualize the satisfaction rates of their reviews with yours  

PROMOTE YOUR BRANDS
IN DIFFERENT WAYS

  • Create campaigns to promote your products, services, and brands by demographics filters
  • Run cross-branding campaign of events and promotions in your different F&B concepts
  • And, engage with your customers based on their presence in your venues

AUTOMATE YOUR ENGAGEMENT 
WITH YOUR CUSTOMERS

  • Set up automated email messages to stay in touch with your guests after their visit. Send birthday messages, special offers and use our review request feature. 
  • If you have a hotel, use your own database to encourage direct bookings. 

MANAGE YOUR REVIEWS FROM ALL AROUND 
IN ONE PLATFORM

  • We collect all your reviews from different sites and categorize them by negative, positive, unanswered and by topic. 
  • You can reply to your reviews directly from our dashboard, saving you a lot of time and giving you great insights into how your business is performing.

LOOK HOW IT WORKS

setting up the WIFI

Internet Access Authentication

View the Visitor list

Social media setup for review aggregation

SETUP Competitor REVIEW

Splash page design

Request Review

AI BASED Review analysis

COMPETITOR ranKing comparison

COMPETITOR satisfaction comparison

guests attendance breakdown

guests demography report

OUR PARTNERS

Contact Us for PRESENTATION

Let us know how we can help! 

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